All repairs for the US and Canada are done at the factory. If you are in another country, please contact the local Millennia Distributor.

US and Canadian customers. Please email tech@mil-media.com. We will create the necessary paperwork for you to include with your unit and email it back. along with shipping instructions and an RA number.

It takes about four business days to complete the work.

Model	Flat Rate Repair with return UPS Ground shipping included*
HV-3 Two-Channel Preamp	$120
HV-3 Four-Channel Preamp	$180
HV-3D Eight-Channel Preamp	$250
NSEQ-2	$210
STT-1	$180
TCL-2	$190
TD-1	$120
HV-3 C or D Channel Module	$95
Other models...	Email tech@mil-media.com

*Tubes and bulbs not included . Flat rate excludes units that are physically damaged or abused. Air Shipping available for extra Fee.

Return Air Shipping	Extra Fee
3-Day UPS	$30.00
2-day UPS	$58.00
Red Overnight UPS	$100.00
Red UPS Saturday Delivery	$124.00

US and Canada: We will repair our products, free of charge, in the event of defect of materials or workmanship for one (1) year following date of purchase. This limited warranty covers failures due only to defects in materials and workmanship which occur during normal, intended use and does not cover damage which occurs in shipment or failures which are caused by products not supplied by Millennia Media. This limited warranty does not cover failures which arise from accident, misuse, abuse, neglect, mishandling, misapplication, faulty installation, improper adjustment, alteration or modification of product, incompatibilities, line-power surges, acts of God, or service performed by anyone other than Millennia Media or its authorized agent. Vacuum tube and bulb failures are not covered under warranty.

Other Countries: The authorized Millennia distributor will repair our products, free of charge, in the event of defect of materials or workmanship for two (2) years from the manufacturing date. This limited warranty covers failures due only to defects in materials and workmanship which occur during normal, intended use and does not cover damage which occurs in shipment or failures which are caused by products not supplied by Millennia Media. This limited warranty does not cover failures which arise from accident, misuse, abuse, neglect, mishandling, misapplication, faulty installation, improper adjustment, alteration or modification of product, incompatibilities, line-power surges, acts of God, or service performed by anyone other than Millennia Media or its authorized agent. Vacuum tube and bulb failures are not covered under warranty.

Knowledge base coming soon.